Texas Centers For Infectious Disease Associates (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information, particularly in relation to SMS messaging services. By using our services, including SMS notifications, you agree to the terms outlined below.
1. SMS Consent & Communication
We collect and store your phone number when you consent to receive SMS messages from Texas Centers For Infectious Disease Associates. Your phone number will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
By opting in, you may receive text messages related to:
- Appointment reminders and confirmations
- Follow-up messages regarding your care
- Billing notifications
- Important health-related updates
Example SMS Message:
“Reminder: Your appointment with Texas Centers For Infectious Disease Associates is on [Date] at [Time]. Reply STOP to opt out anytime. Msg & data rates may apply.”
3. Message Frequency
Message frequency may vary depending on your interactions with us. You may receive up to [2] messages per week related to your appointments, billing, or health updates.
Example Notification:
“Message frequency varies. Expect up to 2 messages per week regarding your upcoming appointments and account status.”
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These charges may vary based on your service provider.
5. Opt-In Method
You may opt in to receive SMS messages from Texas Centers For Infectious Disease Associates in the following ways:
- Checking the SMS consent box on our forms
- Submitting an online request form
- Verbally agreeing during an appointment or registration
- Sending a specific keyword to our designated number
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by:
- Replying “STOP” to any message you receive
- Contacting us directly at to request removal
Once you opt out, you will no longer receive non-essential messages but may still receive important health-related notifications.
7. Help & Support
If you experience any issues with our SMS service, you can:
- Reply with the keyword “HELP” for assistance
- Contact us directly at
- Visit our Privacy Policy and Terms of Service pages for more details
Example Help Message:
“Need help? Contact Texas Centers For Infectious Disease Associates at or visit our website for assistance. Reply STOP to unsubscribe.”
8. Data Collection & Protection
We collect and securely store the following personal information:
- Name, phone number, and email address
- Appointment details and preferences
- SMS engagement and interaction history
We implement industry-standard security measures to protect your personal information. However, while we strive to safeguard your data, no system is completely secure.
9. User Rights & Data Management
You have the right to:
- Access & Update your personal information
- Request Data Deletion (subject to legal requirements)
- Restrict or Object to certain types of data processing
- Request a Copy of your stored data
To exercise these rights, please contact us at .
10. Policy Updates
We may update this Privacy Policy and SMS Terms from time to time. Any updates will be posted on our website, and significant changes may be communicated via email or SMS.
11. Accessibility
This Privacy Policy is available on our website and in our offices. If you require it in an alternative format for accessibility reasons, please contact us.
By continuing to use our services, including SMS messaging, you acknowledge and accept this Privacy Policy.